Pauline Warui

East Africa Customer Care Center Limited

EACCC was founded in 2016 by Pauline Warui; an accomplished and experienced corporate leader with over 20 years of experience. Our core service is to offer transformational training and consultancy support to diverse organizations across various industries.

Pauline Warui

CEO and Lead Consultant

  • +254 (704) 540919
  • P.O. Box 3253-00200 Nairobi, Kenya

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Pauline Warui is a renowned business leader with over 20 years’ corporate experience. She has worked for various organizations in Kenya and Africa including Capital Pagers, Kencell Communications and Chevron Global. She has also worked at Safaricom PLC where she played key role in overseeing the setting up of the contact centre; the biggest of its kind in East and Central Africa with 700 seats, a customer base of over 20 Million, and 1,600 staff.

She is currently the CEO of East Africa Customer Care Center. She is also a director at Kline Insurance Agency where she is in charge of the commercial portfolio.

Expert team members

A team of over 10
Experienced Consultants in
different industries

24/7 Customer support

Our team targets to deliver on
demand services in customer experience.