Technology

Bespoke Training Solutions

At EACCC Ltd, we develop bespoke training solutions aimed at empowering our clientele staff to effectively and efficiently carry out their day to day tasks. We have a pool of experienced consultants who enable us deliver this promise to our clients.

We offer training in the following areas among others:

Customer Experience

Brand development and Management

People and performance management

Leadership & Effective Communication

Team building

Sales and Marketing Process Management

Customer Life Cycle Management

Customer Retention Management

Training Management Contact Centers

Working with the key decision makers and influencers in your organisation, including those with executive and non-executive responsibilities, we will help identify the bottlenecks and challenges to your bottom line and identify a quicker route to profit.

EACCC provides assistance to organization management in designing efficient processes and installing effective procedures to enable business operations to run efficiently.

EACCC assists in automation and efficient management of call centers to enabling real-time collaboration and improving productivity between agents and supervisors.