Training

Specialized Training Programs

At EACCC Ltd, we develop bespoke training solutions aimed at empowering our clientele staff to effectively and efficiently carry out their day to day tasks. We have a pool of experienced consultants who enable us deliver this promise to our clients.

We offer training in the following areas among others:

Customer Experience

Brand Development and Management

People and Performance Management

Leadership and Effective Communication

Team Building

Sales and Marketing Process Management

Customer Life Cycle Management

Customer Retention Management

Leadership Management Contact Centers

EACCC offers executive coaching, organizational consulting, leadership training and development services tailored to the individual and company culture.

EACCC provides assistance to organization management in designing efficient processes and installing effective procedures to enable business operations to run efficiently.

EACCC assists in automation and efficient management of call centers to enabling real-time collaboration and improving productivity between agents and supervisors.