Liquid Telecom

Focus

Customer Experience Training

Liquid Telecom is a leading communications solutions provider across 13 countries that serves mobile operators, carriers, enterprise, media and content companies and retail customers with high-speed, reliable connectivity, hosting and co-location and digital services.

Task

Areas covered were:

  1. Customer Experience
  2. Business Process Re-engineering
  3. Service Recovery
  4. Handling different Customer Personalities
  5. Customer Feedback Management
  6. Stress Management at Work
  7. Effective Communication.
  • Liquid Telecom Kenya
  • 9/12/2019
  • www.liquidtelecom.com
  • Customer Experience Training

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