Focus
Customer Experience Training
Posh Palace Hair Studio & Spa is a boutique beauty parlour founded by Susan Kaittany.








Task
Areas covered were:
- Customer Experience
- Business Process Re-engineering
- Service Recovery
- Handling different Customer Personalities
- Customer Feedback Management
- Stress Management at Work
- Effective Communication.
- POSH Palace
- 11/03/2019
- www.poshpalace.co.ke
- Customer Experience Training
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