POSH Palace

Focus

Customer Experience Training

Posh Palace Hair Studio & Spa is a boutique beauty parlour founded by Susan Kaittany.

Task

Areas covered were:

  1. Customer Experience
  2. Business Process Re-engineering
  3. Service Recovery
  4. Handling different Customer Personalities
  5. Customer Feedback Management
  6. Stress Management at Work
  7. Effective Communication.
  • POSH Palace
  • 11/03/2019
  • www.poshpalace.co.ke
  • Customer Experience Training

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