It’s always a joy to hear that the work we do, has positively reviews.

We serve as a trusted adviser to clients that span a wide range of industries and sizes, from entrepreneurs and small businesses,government organizations and global enterprises for now more than 15 years.

Its very important for us to have a partner like East Africa Customer Care Centre Limited who’s able to help us gain a better perspective on the customer experience and the way in which our platform was being used.

Alex Mwaniki

Director, Lance Alexander
It wasn’t worth the effort or time that I was putting in trying to get our vendor to make changes quickly. EACCC helped us make changes and get results in no time. It’s been a great benefit to the team and to the business.

Jean Makasi

Underwriter, Britam
EACCC helped us better engage our clients via the digital channel by enabling us to create a smoother online experience, thanks to a more granular understanding of customer intent and points of struggle.

Titus Rugendo

Engineer, DT One
Like What We Offer


Our company has paid attention to every aspect of our work since its establishment in 2015. Having successfully engaged with a number of clients offering them business consulting service effected through business process transformation and training.

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