Our team

Team members

Our team of experts

Pauline Warui

CEO and Lead Consultant
Corporate Experience
95%
Customer Experience
94%
Call Centre Management
93%

Phillip Muriuki

Director and Lead Consultant
Project Management
92%
Performance and Operations
88%
IT strategy and Banking
94%

Salano Anyanje

Training Consultant
Call Center Management
86%
Quality Management
96%
Customer Experience
90%

Samuel Onsongo

Call Centre Consultant
Customer Experience
90%
Call Centre Management
91%
Organisation Management
88%

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